Publisher Profile
Published On: Thu, Jun 13th, 2013

Quality and Process Improvement Specialist

Quality and Process Improvement Specialist

Location: St. Thomas
Position: Quality and Process Improvement Specialist
Job Code: 13-819
# of Openings: 1
Position Status: Full Time
Affiliation: Non-Union
Service: Transforming Care
Closing Date of Posting: 17/06/13


Posting Period: June 10 – June 17, 2013


Reporting to the Manager, Transforming Care this position is a key player in leading the continued development of the LEAN strategic agenda at STEGH.. A catalyst for sustainable change, this role will work with all stakeholders, including front-line staff to build a culture of continuous improvement.


The Quality and Process Improvement Specialist is responsible for developing reporting solutions that can be easily and regularly analyzed, participating in the testing and piloting of performance improvement solutions and other processes, defining comprehensive learning strategies using instructional design methodology, including conceptual design, material development and implementation planning for all phases of projects.


Completion of Yellow Belt Certification, or in progress;
Completion of Green Belt Certification an asset;
Minimum of 3 years experience in area of profession with a solid understanding of applicable regulations, standards, best practice, safety protocols, etc.;
Demonstrated success with and knowledge of Pull Systems, 5S, Standardized Work, SMED, TPM and other Lean Tools;
Strong Leadership, communication, collaboration, and facilitation skills
Computer skills are an asset;
Experience working with Crystal Reports and database applications, is preferred;
Proven ability to work with minimum supervision utilizing effective;
Organizational and project management skills, in a changing; environment, to prioritize workload to meet deadlines is essential;
Proven dependable performance and attendance records;
Demonstrated fit with STEGH Values.
Our Vision is to deliver anexcellent patient care experience, in a safe and compassionate environment, in collaboration with our healthcare partners.

Applicants who wish to be considered for the vacancy shall submit their resume directly to

This position is open to both male and female applicants. We thank all applicants who apply for this position, however, only those applicants selected for an interview will be contacted. In accordance with Freedom of Information and Protection of Privacy Act, personal information will only be used for candidate selection.

Applications must be received online by midnight on the closing date listed on the posting. Late applications will not be accepted. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

St. Thomas Elgin General Hospital is committed to a barrier-free recruitment and selection process. Please inform us should accommodation be required at any point in the recruitment process.

We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision and Values of St. Thomas Elgin General Hospital.

About the Author

- Beginning in a one room office at the local YMCA, the Elgin-St. Thomas Youth Employment Counselling Centre opened its doors in 1986. Originally offering services to youth, the agency’s purpose broadened to serving all unemployed and underemployed in Elgin County. A partnership was established with Fanshawe College in 1990. the office has relocated six times and currently is located at 400Talbot Street, St. Thomas. An Aylmer satellite location opened in 1998 and a West Lorne satellite location was opened in 1999. In collaboration with Fanshawe College and under the umbrella name of Employment Services Elgin (ESE), we deliver Employment Ontario’s Employment Services (ES) program. This provincially funder program assists people in finding employment through resources and information, employment counselling, employment workshops and job placements. In September 2004, the YECC established the Talbot Teen Centre (TTC) as a youth centre for Elgin County. Having purchased and renovated the building at 745 Talbot Street, the TTC now hosts a multitude of programs to promote healthy living and healthy lifestyles to youth 12 to 18 years of age. With its long history of employment counselling and community involvement in a variety of projects, Employment Services Elgin has solidified its expertise in delivering relevant programming, and continues to evolve to best serve clients in a constantly changing labour market.