A couple of weeks ago we made one of the hardest decisions we have ever faced, we had one of our cats put down. He was suffering, losing weight and not the cat he used to be. It was, and still is, a difficult thing to handle. Each day when I come home from work, I expect him to appear, meowing for more food.
Our vet of choice is Abbeydale Animal Hospital. They had been wonderful each time we had taken our cat in during the previous year and they continued to be when we took our cat for the final time to them.
While the experience could be described as incredibly sad, the staff at Abbeydale were amazingly considerate. They treated our cat with dignity, explained to us exactly what was going to happen, and gave us time with our cat both before and after it was over.
About a week later we received a thank you card from the Ontario Veterinary College at the Univeristy of Guelph, letting us know that in memory of our much missed cat, Abbeydale had made a donation in his name. This was totally unexpected and truly moving.
Yesterday we received a sympathy card from Abbeydale with a hand written note and signed by all the staff. This brought me to the brink of tears. To take the time to send this card means so much to us. It was unexpected and wonderful.
Abbeydale Animal Hospital has gone above and beyond anything they needed to do for us. They are not only amazing to deal with while our pets are still breathing, but once they are gone, Abbeydale continues to be amazing. While I hope we don’t need their services in the near future, I will be happy to visit them again.